
In order for our agents and customers to better understand how the Marketing Relationship between Red Shield Insurance Company and
Unitrin Specialty will work, we tried to anticipate some of the more common questions…
Q: What products would apply to this marketing relationship?
A: Unitrin Specialty will offer the Commercial Vehicle.
Red Shield will offer the Cargo and/or Truckers General Liability.
Q: Who will be our point of contact for both products?
A: The point of contact for both companies will not change, and the phone numbers are listed at the
bottom of this document.
Unitrin Specialty agents may contact Unitrin Specialty Underwriting for any service or underwriting questions or your local Unitrin
Specialty Marketing Representative for all other questions.
Red Shield agents may still contact Red Shield’s Inland Marine Department for Motor Truck Cargo and Truckers G.L. underwriting
related questions and Marketing for all other questions.
Q: Does the manner in which I receive quotes or submit new business change in any way?
A: Unitrin Specialty will continue to handle all Commercial Auto quotes and applications.
Red Shield will continue to handle all Cargo and/or Truckers G.L. quotes and applications.
Q: What if I’m appointed with one carrier but not the other?
A: Unitrin Specialty, please contact Jani Campbell.
Red Shield, please contact Jim Brown.
Q: What are the benefits to my clients that write both policies with Red Shield and Unitrin Specialty?
A: Unitrin Specialty is offering a 10% G.L./BOP discount off the Commercial Vehicle policy for having an in-force
Truckers General Liability with Red Shield or a 5% discount for having a G.L. or BOP with a company other than Red Shield.
(These discounts for Unitrin are currently only applicable to the State of Oregon.
We will be filing with the Department of Insurance to add these discounts in Washington in the future.)
Red Shield is also offering a 10% discount on Motor Truck Cargo, along with a special endorsement offering coverage extensions and
supplemental coverages when the corresponding Commercial Vehicle coverage is written through Unitrin Specialty. These Red Shield
discounts are currently available in both Oregon and Washington.
Q: How are Unitrin Specialty and Red Shield going to make it easier for the agents to quote both policies?
A: Both companies will provide website links to the other company’s website, so that our agents can easily
access the other company’s products for quoting or to access Red Shield’s applications.
There will also be more exciting changes and enhancements coming in the future.
Q: What happens when either the Unitrin or Red Shield policy cancels mid-term? How will the policy be impacted?
A: In order to qualify for the Unitrin Specialty G.L./BOP discount of 10%, Unitrin Specialty requires an in-force
Truckers G.L. policy with Red Shield at the time the Commercial Vehicle policy is being written. Unitrin Specialty asks that the agent keeps a
copy of the G.L. declarations page on file, as this is an auditable discount that can be removed if sufficient documentation cannot be provided.
Red Shield also requires an in-force Commercial Auto policy in order to obtain the 10% discount off the Motor Truck Cargo policy.
Red Shield discount is also auditable and can be removed if sufficient documentation cannot be provided.
If a policy lapses or is cancelled mid-term by one company, the discount will be removed from the remaining in-force policy at the next renewal.
Q: If I place a risk with one carrier, does that guarantee placement with the other carrier?
A: No, it does not guarantee placement. Each company’s list of acceptable and unacceptable risks has not changed.
Please refer to your Product or Underwriting Guide for the list of acceptable and unacceptable risks for each company or give your underwriter a call.
Q: Who will handle the claims and who do we submit them to?
A: Claims will continue to be handled by each respective company. Commercial Vehicle claims will continue to
go to Unitrin Specialty; while Cargo & Truckers G.L. claims will continue to go to Red Shield.
Unitrin Specialty Contact:
Unitrin Specialty Commercial Underwriting: 888-875-2896
• Jani Campbell, Commercial Vehicle Sales Specialist: 800-456-1919 ext 1551 or
503-580-0007 (cell).
Click here to email Jani
Red Shield Contacts:
• Jim Brown, Marketing Manager: 503-226-4146 ext. 114 or 503-984-5800 (cell).
Click here to email Jim
• Laura Ticer, Inland Marine Underwriting Manager: 503-226-4146 ext 145.
Click here to email Laura